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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paula Hudson

October 26, 2026

5  out of  5
rating by Paula Hudson
"Amy and Dannie give me the best service and so helpful l love this office, I love talking with real people"
We responded:
"Thank you, Paula! I'm really happy to hear that you received such great service. We take pride in having a team that makes our office feel welcoming and personal. We're glad you enjoy talking with us! Let us know if we can help with anything else!"
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Taylor Perry

September 16, 2026

5  out of  5
rating by Taylor Perry
"Dannie was absolutely wonderful to work with! She helped us save money on our insurance while making sure we had the right policies and coverage in place. She was incredibly patient, knowledgeable, and took the time to make sure everything was correct. We truly appreciate all of her help and would definitely recommend Dannie to anyone. You go Dannie!"
We responded:
"Thank you, Taylor! I'm really happy to hear that our office was able to assist you so effectively with your insurance needs. It's great to know we helped you find the right coverage while saving money. We appreciate your recommendation and your kind words about our service. Let us know if we can help with anything else!"
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Trina Green

September 15, 2026

5  out of  5
rating by Trina Green
"Amy and Dannie at the Kilmarnock office are great they help me out alot and got me a good rate. Highly recommend. Ask for them for your insurance needs."
We responded:
"Thank you, Trina! I'm happy to hear that Amy and Dannie were able to assist you and secure a good rate. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Doris

September 8, 2026

5  out of  5
rating by Doris
"When I first came to check on insurance I spoke to Amy. She was so helpful
She looked up my quotes. She took the time to explain things to me. I also have talked to Dannie a few times. She was easy to talk to. Both ladies are very friendly. They put a smile on your face when you come in the building. I enjoy seeing them both when I come to make my payment."
We responded:
"Thank you, Doris! I'm happy to know that your visits to our office have been enjoyable and that our team has been helpful with your insurance needs. We appreciate your feedback and look forward to seeing you again. Feel free to reach out if you need anything else!"
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Christopher Reynolds

September 2, 2026

5  out of  5
rating by Christopher Reynolds
"Amy and Dannie gave me excellent service"
We responded:
"Thank you, Christopher! I'm glad to hear that Amy and Dannie provided you with excellent service. We appreciate your feedback and are here to help if you need anything else!"
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Nataly Jimenez

August 31, 2026

5  out of  5
rating by Nataly Jimenez
"Mariah has always been thorough and helpful. Thank you for understanding great customer service!"
We responded:
"Thank you for your review, Nataly! I’m glad Mariah has been helpful and attentive each time you’ve worked with our office. Feel free to reach out if you need anything else!"
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Cristina Perez

August 31, 2026

5  out of  5
rating by Cristina Perez
"In a world where insurance seems so confusing, Mariah has been more than helpful with any questions I have asked. She has been able to get back to me in a timely manner as well as educate me with knowledgeable information that does not leave me questioning how my policy works. I would recommend her to any of my friends/family. It is very rare to find an agent like this in today’s time!"
We responded:
"Cristina, thank you for taking the time to leave us a review! I’m glad Mariah has been responsive and has helped make your policy easier to understand. We’re grateful for your recommendation, and we’re always happy to help if anything comes up."
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John Majors

April 9, 2026

5  out of  5
rating by John Majors
"Destiny was a pleasure to work with. She was incredibly patient and knowledgeable, a true asset to the organization."
We responded:
"Thank you for your review, John! I'm happy to hear that Destiny provided such excellent service. Her patience and knowledge truly make a difference. If you need anything else, feel free to reach out!"
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Shannon Hicks

April 8, 2026

5  out of  5
rating by Shannon Hicks
"Destiny is amazing. She is very thorough and helpful. She provided all of my options and helped me navigate them!!. I highly recommend her services!!"
We responded:
"Thank you, Shannon! I'm happy to hear that Destiny was thorough and helpful in guiding you through your options. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Shania E.

April 4, 2026

5  out of  5
rating by Shania E.
"I had an amazing experience working with Destiny. From start to finish, she was incredibly helpful, patient, and knowledgeable. She took the time to explain all of my options in a way that actually made sense and made sure I felt confident in my decisions. If you’re looking for great customer service and someone you can trust, I highly recommend asking for Destiny!"
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Gwendolyn Morgan

April 3, 2026

5  out of  5
rating by Gwendolyn Morgan
"Danie has been very helpful in our insurance needs. Also I want to give her credit for helping when a rock hit my windshield and it had to be replaced. She covers all options. As us old people say. she is Johnny on the spot and I recommend her to everyone when insurance comes up"
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Corey Morgan

April 3, 2026

5  out of  5
rating by Corey Morgan
"I’ve had a great experience with State Farm, and a big part of that is thanks to my agent, Danara. She’s been consistently professional, responsive, and genuinely helpful every step of the way. Anytime I’ve had questions or needed to make changes to my policy, she’s handled everything quickly and clearly, without any hassle.

What really stands out is how easy she makes the whole process feel—insurance can get complicated, but she breaks things down in a way that actually makes sense. It’s obvious she cares about her clients and making sure they’re properly covered, not just pushing policies.

Overall, I feel confident knowing I have reliable coverage backed by someone who actually has my back. Highly recommend State Farm, and especially Danara if you want someone who knows what they’re doing and treats you right."
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Deliverance Hope

April 3, 2026

5  out of  5
rating by Deliverance Hope
"Destiny is Awesome!!!!!!!"
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Terrie Urban

April 3, 2026

5  out of  5
rating by Terrie Urban
"I want to praise Destiny Cooper for the help & information she provided for me. She is very knowledgeable and professional. I would recommend her. Thank You Destiny."
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Kyle Brown

April 3, 2026

5  out of  5
rating by Kyle Brown
"Destiny was a pleasure to work with. Hands down the best agent I’ve ever had to work with."
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Billy Noel

April 3, 2026

5  out of  5
rating by Billy Noel
"so far everything is going well ..I'm glad Destiny is the representative,or agent i talk to she is great at what she do..I'm glad she's there.."
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Shelley Gilbert

April 3, 2026

5  out of  5
rating by Shelley Gilbert
"Destiny, thank you so much for making the process of dealing with mother’s insurance when she passed so seamless and easy. Thank you for staying vigilant and caring."
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amy bromley

April 3, 2026

5  out of  5
rating by amy bromley
"Amy has provided me with excellent service since I've started with State Farm five plus years ago! I really enjoy my visits to this office! I hope I continue to have Amy as my representative for my insurance needs."
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Danny McPeak

February 27, 2026

1  out of  5
rating by Danny McPeak
"One star because I couldn't leave ZERO. One of the staff lied to my wife! She told her our rate went up so high because of the age of our roof. We replaced our roof in November and our rate actually INCREASED AGAIN! Can't talk to the actual agent, but only his staff. Everything I've read says a homeowner policy should go down 15-35% in Virginia, with a new roof. Time to move all of our home and auto insurance to a reputable agent! BUYER BEWARE!"
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sherry mcpeak

February 27, 2026

1  out of  5
rating by sherry mcpeak
"Never have posted a review but need to now….
Was quoted a policy in April 2025 and was told the reason my quote was so high was because my roof was 17 years old. I said I would be replacing it soon. I was told to send in the receipt when I did. I replaced my roof in November 25 and emailed my paid receipt. When I received my renewal this month, it is higher than last year!
When I spoke to the rep. again today(I actually have never talked to Steve Sparkman), she said replacing the roof has no impact on my renewal. Now I don’t know about anyone else, but I call that a bold face LIE! I try to buy local and this is what I received!"
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Brownie Hamilton

February 19, 2026

5  out of  5
rating by Brownie Hamilton
"I moved from Williamsburg, VA to Cary, NC in the summer of 2025. The DMV in NC is in chaos. I had to travel to another town (the wait in Cary was three months) and wait five hours to receive a NC driver's license and then go to a separate location on another day to obtain plates.

Looking for auto coverage, I contacted the State Farm office closest to my Cary home three times. The person who finally returned my call was working from home, getting ready to retire, and suggested that I wait a bit before she wrote the NC auto insurance policy.

Because I had moved out of state, Steve Sparkman's office was technically not underwriting my auto policy. BUT THEY STUCK WITH ME until I finally received coverage from State Farcm in NC.

Lanie Reed called me often checking on my situation. She patiently listened to my complaints and stayed with me until I finally received auto coverage in NC.

I am very grateful to Lanie for her understanding and the excellent and committed service I received from her.

Now that I am back living in Williamsburg, it is a pleasure to have the Steve Sparkman Agency and Lanie underwrite my insurance needs."
We responded:
"Thank you for sharing your experience. It's great to hear that Lanie was able to provide such dedicated support during your transition. We understand how challenging moving between states can be, especially with the complexities of obtaining new documentation. We're pleased to know that our team was able to assist you through this process and that you're now back with us in Williamsburg. Your kind words about Lanie and the service you received mean a lot to us. We look forward to continuing to meet your insurance needs."
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Chris Brown

February 6, 2026

5  out of  5
rating by Chris Brown
"Very helpful, informative, and quick to help with any policy related issues. Have been with them for years, and many to come!"
We responded:
"Thank you, Chris, for sharing your positive experience. It's wonderful to hear that you find our team helpful and informative. Your continued trust and support over the years mean a lot to us. We're committed to providing you with the best service possible for many more years to come."
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David Hoernschemeyer

November 8, 2025

5  out of  5
rating by David Hoernschemeyer
"Very good job 😎"
We responded:
"Thank you, David, for your fantastic review! It's great to hear that you had a positive experience with us. Your feedback is much appreciated and motivates us to continue providing excellent service."
Profile photo of Tina Welsh

Tina Welsh

November 18, 2024

5  out of  5
rating by Tina Welsh
"I had a fabulous interaction with Kellie and she was able to save me money on a policy that offers more than my last policy offered, and she also helped me switch companies! She tailored my policy to my needs and answered all of my questions! I am so thankful that I switched to State Farm, and I plan to switch my homeowners policy as well! It’s a pleasure working with them!"
We responded:
"Thank you so much for sharing your experience with Kellie! We're so glad she could help you save money and find a policy that better fits your needs. Let us know how we can assist you in the future!"
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Cory Shumaker

October 23, 2024

5  out of  5
rating by Cory Shumaker
"I got my supplemental health insurance with Emma from this office recently, and she is just wonderful! Really refreshing to talk to an insurance salesperson that’s honest and seems to really care about your well-being, not just your business. I’m thinking about getting more policies with her when my others go up, she’s great!"
We responded:
"Thank you for sharing your experience with Emma! We appreciate your trust and look forward to assisting you with any future insurance needs!"